Privacy Policy

Last updated: March 22, 2026

1001060863 Ontario Corp, operating as KeyBuild AI (a sister company of KeyPlayers HQ)

Introduction

1001060863 Ontario Corp ("KeyBuild", "we", "us", "our"), operating as KeyBuild AI, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI product development, automation, and custom software services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Full name, email address, and phone number
• Business name and industry
• Project requirements, briefs, and scope details submitted through our forms
• Discovery call bookings and scheduling information
• Any other information you choose to provide in contact or inquiry forms

Information Collected Automatically

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring URLs and exit pages
• Analytics data collected via tools such as Google Analytics

Information from Third Parties

If you book a discovery call via Calendly or a similar scheduling tool, we may receive booking confirmation data, your name, and your email address as part of that process.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and discovery call requests
• To scope, design, and deliver your project
• To send relevant communications about our services. You can opt out at any time
• To improve our website performance, user experience, and service offerings
• To process payments and manage your account
• To comply with applicable legal obligations

We do NOT sell your personal information to third parties under any circumstances.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to analyze traffic patterns, understand how visitors interact with our website, and improve your experience. Cookies are small data files stored on your device.

We use tools including Google Analytics, which may set its own cookies. By using our site, you consent to the use of these technologies. You can control or disable cookies through your browser settings; however, some features of our site may not function properly if cookies are disabled.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to provide our services, and to comply with applicable legal, tax, and regulatory obligations.

Discovery call inquiry data and contact form submissions are retained for up to 24 months. Active client records are retained for the duration of the service relationship and for a reasonable period thereafter.

You may request deletion of your personal data at any time by contacting us at hello@keyplayershq.com. We will honor deletion requests subject to any overriding legal retention requirements.

Sharing Your Information

We may share your information with the following categories of recipients:

• Service providers who assist in operating our platform, including email delivery providers, CRM systems, hosting providers, and scheduling tools
• Contractors and developers working on your project, only as necessary to deliver the work and under appropriate confidentiality obligations
• Legal authorities or regulatory bodies if we are required to do so by law or in response to a valid legal process
• Professional advisors such as lawyers and accountants, where necessary

We do not sell, rent, or trade your personal data to any third parties for marketing or commercial purposes.

Your Rights Under PIPEDA

As a Canadian-based company, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the following rights with respect to your personal information:

• The right to access the personal information we hold about you
• The right to request correction of any inaccurate or incomplete information
• The right to withdraw consent to the collection, use, or disclosure of your information (subject to legal or contractual obligations)
• The right to request deletion of your personal information, subject to applicable retention requirements
• The right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe we have violated PIPEDA

To exercise any of these rights, please contact us at hello@keyplayershq.com. We will respond to all requests within a reasonable timeframe.

International Data Transfers

KeyBuild AI works with development partners, contractors, and service providers located outside of Canada, including in the Philippines and Latin America. As a result, some of your information may be processed by personnel or service providers located outside of Canada.

We take reasonable steps to ensure that any international transfers of personal data are handled with appropriate safeguards and protections consistent with the requirements of PIPEDA and applicable privacy law.

Third-Party Links

Our website may contain links to third-party websites, tools, or services. These third parties have their own privacy policies, and we are not responsible for their content, practices, or how they handle your personal information. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page.

Where appropriate, and where required by applicable law, we will provide additional notice of significant changes, for example by sending an email notification to clients. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: